Company Profile

Tele-Tracking Technologies has created a new category of Interactive Voice Response technology called Intelligent Interactive Voice Response or Intelligent IVR. Intelligent IVR combines key attributes of "expert systems" and traditional IVR technology to create a Decision Support tool that directs and monitors healthcare operations in real time. Intelligent IVR streamlines functions which are typically labor intensive and repetitive. Tele-Tracking Technologies products are especially effective in areas where staff is mobile, and processes take many steps to complete including multiple communication requirements between multiple departments.