Pindrop Security, Inc, formally known as Telineage, Inc, uses audio analysis to provide anti-fraud and authentication technology solutions for the financial services, telecommunications, healthcare and online retail industries, as well as individuals and enterprise call centers to detect, report, and eliminate phone fraud. The firms acoustic analysis technology analyzes live or recorded call audio and creates a unique acoustic fingerprint that identifies each caller and can link them to other malicious activity even if done using different phone numbers. This acoustic fingerprint is then used to identify key attributes of phone calls, including the device used, ID, call path, and geographic point of origin. The company also builds call fraud database and portal for forensics and investigations, as well as for organizations to look for ongoing attacks from known fraudsters and prevent future attacks. Pindrop Security also offers a call analyzer that examines phone calls at a bank to detect suspicious callers and automatically send triggers. This method thus is able to provide a comprehensive solution for detection and blocking of fraudulent calls to financial institutions.
