Keona Health is structured around enabling healthcare professionals to communicate with their patients while relieving the telephone burden. Briefly SBIR involved in 2011 and 2014, Keona is structured around providing patients access anytime and anywhere with the trust and convenience they deserve -- making care more personal, accurate, and easy. The firm provides a cloud and web-based Health Advice application allow ing patients to go the clinicâs website, patient portal, or call in to complete their health history through an automated interview process. A nurse then reviews patient complaints and responds back to patients as soon as possible. Finally, all the information is copied into the EHR and routed to the appropriate provider. Early Customer/Users have included UNC OB/GYN, Tulane University, UNC Student Health, and Chapel Hill Childrenâs Clinic. Eengaged in the optimizations of admissions for primary care providers, the company offers Online Triage, a solution for patients through the Website of clientâs clinic that allows patients to schedule their appointments online. Its Online Triage features Smart Intake, which collects the history of present illness and updates to their electronic health record; Nurse Express, which collects and summarizes various information for nurses to make decisions on single screens; Instant Care, which provides personalized self-care information to patients. The company also provides campus health ser