Previously doing business as Cogito Health Inc, the firm Cogito Corporation offers behavioral analytics software providing real-time emotional intelligence for sales, service, and care management professionals. By applying validated behavioral science through artificial intelligence and machine learning, Cogito works with clients to improve sales results, deliver quality customer experiences and enhance quality of care. The firm's approach is structured to delivers psychological sensing systems to improve engagement and detect individual risk of behavioral health problems in defined populations: a new way of analyzing and understanding human communication and perception. Combining a decade of MIT Human Dynamics Lab research with the latest organizational management ideas from MIT Sloan, Cogito uses advanced signal processing and computational engineering to draw out social signals exchanged in conversation and monitored through Smartphone-enabled mobile sensing systems. These signals describe distress, intent, and attitude and allow clients to improve the value of their customer interactions.
